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TELUS Online Security - Link to Cancel Plan does not work. Please advise

patrickt
Just Moved In

Signed up for TELUS Online Security a while back due to a promotion. Don't use it all and don't need it. I want to cancel my plan. 

Tried used the link they have to cancel their plan (https://www.telus.com/my-telus/online-security/cancel?intcmp=tcom_my-telus_online-security_link_canc...), but I get the following when I try to submit the form. 

patrickt_0-1712950853842.png

if anyone could please help with this, it would be much appreciated. Thank you.

 

2 REPLIES 2

patrickt
Just Moved In

Tried to use the link*

Hmm, that's odd. If you cleared your cookies/cache or tried a different browser to no avail, your best bet may be to reach out to our SmartHome team directly at 1-855-255-8828 so they can take care of it for you.