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Recent ActivityMost RecentNewest TopicsSolutionsmissing purchased movie from on demand We had purchased the movie Wicked and it has been on our purchased list for a while. It has now disappeared. Please fix. Special Offer Availability I am a landlord with two separate properties in Edmonton. The properties are less than 10 km apart from each other. I supply 1 Gig fibre internet for each properties. Today I accepted an offer of 3Gi...New Fibre Install keeps going offline I run what I consider to be a smart home with multiple security cameras, voice controlled lights, TVs, personal devices (phones, laptops, iPads), and a couple of cars that connect to wifi for OTA upd...Optix TV wont turn on my optix TV box wont turn on, and been struggling to get through support to have it replace tried AI chat, which send you in circle between 3 answers tired "call me back", which it never did after...Beware of incorrect upgrade information for Optik I was sent a text from Telus advising me that I needed to upgrade my Optik Box as my equipment was outdated. The text link which I opened showed the new google android boxes. However when I clicked f...Very Unclear Service I had a horrible experience with the Telus. I had a 2 years contract with telus from Jan1st 2024 so it will be expiring on 31st Dec 2025. On 1st Jan 2025—when I moved into my current address, I upgr...SOUND I am watching a show, whether live TV, recorded or streaming. The sound volume goes up and down during the show. At times (TV sound 1-100) it will be just right at 10, other times it is 50. This is ...Got Scam Call I got a call from 1-844-999-9927, asked me to install network security as I have hacking issues and they made me read a page, I think “https://www.support-wiz.com/Telus-Technical-Support.html” this ...Duplicate hydro pole still in place Hello, BC Hydro moved their lines to a new pole earlier this summer and cut down the old pole, which still has Telus lines attached. As a result, there are now two poles on my boulevard and we're tr...Telus Connect app Boost devices not displayed This is a recurring issue that I started having about a year ago when I first signed up with Telus Internet but seems to still be happening and I can't seem to have a clear fix. It was fixed, I thin...
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