July
How can I set my alarm to arming away when I lock the door from just the PAD? We've had Vivint previously and we had that option and with the Telus system it arms away even with locking the door from inside.
August
To set your alarm to arm away when you lock the door from the keypad, you can try these steps:
Access the Alarm System Menu:
Navigate to Arming Options:
Set Arming Mode:
Save Settings:
Test the Setup:
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August - last edited August by El-Eric
August
Unfortunately, the feature to arm the system away when locking the door from the inside isn’t available with the current setup. It typically only works when you lock the door from the outside.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
August
Like the original poster, we also don't have the setting options you refer to. Can you please post the fix?
August - last edited August by El-Eric
August
We'll send you a private message to try to help further
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
August
Thank you
August
We're in the same position as this original poster. What is the fix?
Thank you
August
Hello! There's currently no way to automate the arming of the system (either 'stay' or 'away') when the door is locked from the keypad only. You can automatically arm it when your door is locked, and an option to disarm everything with the door keypad, but not arm it. We'll definitely pass this feedback along to our SmartHome team as we're aware this is an important feature for some users.
For your situation though there's still a few options:
- Adjusting the timeframes that the auto arm feature would be active if it works for your situation at all (via the Automation menu)
- Try using Smart Arming, which automatically arms the alarm at a certain time if no activity has been detected for a period of time. There's also settings for this that you can tweak that might make it work for your situation as well. (done via logging in to the SmartHome website --> Automation --> Smart Arming)
We know that these are workarounds per se, but let us know if there's any other info we can look in to for you about this.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
August
Did you receive a fix? We're in the exact position you are, including having vivint previously. Can't figure this fix out.