August
can you download your video purchases from the optik tv boxes to keep? or does a customer have to keep optik tv to access those purchases?
August
@ninawesley After 45 days they are deleted and they are tied to the optik pvr. connected to telus internet
August - last edited August
If you purchased titles, they should remain available under On Demand. You will find the information here: https://www.telus.com/en/support/article/purchase-watch-own-optik
The key point on that page is the last one:
It's similar to the purchase agreements for digital content for most major platforms out there. There are cases where purchased content may be, and has been removed. For example: