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Pik tv sound keep playing and image freeze?

Good day,
For the last few month been having issue with pik tv. Basicly the sound keep playing and the image freeze for like 5 second as the sound keep playing then the image is going supper fast until it is back in sync with the sound.

I am running it on the apple tv 4k connected with ethernet on a 1 gbps Telus fiber.

The issue also happen on the IOS version of piktv.

Community Power User
Community Power User

There are already existing discussions on that subject in the Pik TV forum

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