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Watching Optik TV on delay

DrJohn12
Neighbour

When I pause or back up live TV to see a replay in sports or something in a movie the TV will jump to live again after a few seconds and I will miss anything from the time that I backed up to the Live moments. How can I stop the box from jumping back to live all the time. This never happened before this month.

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

That's odd. We've passed it along to our Optik team. We'd also like to get some info from you for their investigation. Please send us a private message and we can get that from you, thanks.


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