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TelusTV-21T remote purchase another

Rocky3
Ambassador

Where do I buy a second remote? 

The only offering for Optik TV is the slimline II, which is different.

1 ACCEPTED SOLUTION

Well it turns out the Telus website is WRONG. I went to the Telus store and they knew slimline 2 would not work on the new android box. They pulled one off the self and said take it home and try it before you buy, really, no cash, wow. Anyway they had a new box hooked up so I proceed to try and set it up. No way, different tech involved.

Online Telus says Slimline 2 is the latest & greatest, works on all Optik systems. Now what? Went to another Telus store, same answer.

 

Be careful with your new remote for the Telus TV+, it does not appear there are any spares to be sold online or in stores.

View solution in original post

4 REPLIES 4

Rocky3
Ambassador

Rocky3_0-1698160721714.png

This is the remote I have, The slimline 2 is longer. Is this remote available or obsolete?

Is the slimline 2 the replacement?

Rocky3
Ambassador

Slimline 2

REPLACEMENT REMOTE

The latest Optik TV remote control can be used as a replacement and can be added as an additional remote for Optik TV. Compatible with any Optik TV Digital Box.

Well it turns out the Telus website is WRONG. I went to the Telus store and they knew slimline 2 would not work on the new android box. They pulled one off the self and said take it home and try it before you buy, really, no cash, wow. Anyway they had a new box hooked up so I proceed to try and set it up. No way, different tech involved.

Online Telus says Slimline 2 is the latest & greatest, works on all Optik systems. Now what? Went to another Telus store, same answer.

 

Be careful with your new remote for the Telus TV+, it does not appear there are any spares to be sold online or in stores.