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Pik on Apple TV will not remember login

SteveTV
Neighbour

Every time I turn the TV on i have to re-login into PikTV isn't there a way to get it to remember me?  Just bouough my first Apple TV (4k) .  Pik TV wroks fine on my Windows lap top and used to work fine on Telus box until it stopped working all together.

1 ACCEPTED SOLUTION

I have App Version 2.1.1.  I stumbled on to a solution (though I do not understand why it worked) ... Under Apple TV\Settings\Users and Accounts\TV Provider\ set "allow TV Provider Access" to "off"... problem solved.

View solution in original post

5 REPLIES 5

NFtoBC
Community Power User
Community Power User

My login is continuing/persistent.

Can you provide a few more details?

NFtoBC
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KHR
TELUS Team Member
TELUS Team Member

What version of the Pik TV app are you running? You can find this info in Pik TV settings (the gear icon at the right-hand side of the top menu navigation).

I have App Version 2.1.1.  I stumbled on to a solution (though I do not understand why it worked) ... Under Apple TV\Settings\Users and Accounts\TV Provider\ set "allow TV Provider Access" to "off"... problem solved.

OMG! Thanks for sharing. This was driving me nuts! (app version 2.1.1, tvOS 16.1)

Hopefully Telus can explain why this works.

 

Jeeze
Neighbour
Same here.. version 2.1.1