Optik tv browser and android app issues

[Byrd]

optik tv browser on google chrome is getting an error msg pop up" browser not supported error no. 4-44-50001".

optik tv app for androind is getting an error msg "optik tv app has stopped working'

i get into both no problem and have access to the guide its only when i click watch im getting these errors.

using an ASUS chromebook 315 

any ideas?

Thanks

[KHR · Accepted solution]

Hi @Byrd 

The Optik TV app is currently only supported on the MacOS and Windows operating systems. See 'Supported browsers' here for a list.

Are you trying to access the Android mobile app on your laptop or on a tablet/phone? It is available on the Google Play Store for mobile devices running Android 6 (Marshmallow) or higher. 

[Nighthawk]

Chromebooks run ChromeOS which isn't the same system as Android. There is a chance that some Android apps will not work properly or at all on ChromeOS.

[Byrd]

thanks... that makes sense now.

[Byrd]

Using my Chromebook which does not show as supported.