Optik audio sync

[Nio]

Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous. 

[TELUS_Support]

Hi @Nio we will ask for an update from our dev team. We will send you a private message

[Rocky3]

@TELUS_Support 

While you ae there please remind them that the sound volumn is getting worse. Sound fading? 

This was restricted to Telus TV, now it is occurring on Disney and prime.

before Telus, I recall this was from not all channels of surround sound getting through.