04-24-2018 12:26 AM
04-24-2018 12:37 AM
Typically occurs when the set top box doesn't have an internet connection.
Recommended troubleshooting: https://www.telus.com/en/ab/support/article/my-tv-has-no-video-initializing
If that fails, contact technical support.
04-24-2018 12:37 AM
Typically occurs when the set top box doesn't have an internet connection.
Recommended troubleshooting: https://www.telus.com/en/ab/support/article/my-tv-has-no-video-initializing
If that fails, contact technical support.