03-03-2023 05:37 PM
Just got a new Samsung TV. The TV's remote has 'voice activation'. I'd like to be able to use this feature when using the Optic TV channels. Is this possible?
If not - how to 'talk to the TV'? We had Shaw until recently and that feature is one we really miss!
03-03-2023 08:10 PM
Hi @Cedarhill
There is currently no TELUS TV+ app for Samsung TVs, so you won't be able to take advantage of your TV's voice control for your Optik subscription. If you want to 'talk to the TV', you will need equipment that both supports Optik TV (the TELUS TV+ app) AND voice control. For now, this is available on the new TELUS TV Digital Box, Chromecast with Google TV, Nvidia Shield and Sony TV. These all leverage Google Assistant. There is also a limited amount of voice to text capabilities in the TELUS TV+ app for Apple TV, leveraging Siri.
03-03-2023 11:22 PM
04-19-2023 09:29 PM
Hi @KHR . You say "currently" no app for Samsung TVs. Is an app for Samsung TV under development? What about for Roku?
I have to say I'm a bit disappointed in Telus TV+ app availability--the door-to-door Telus guy was very clear that "all you need is a Smart TV, you don't even need the Telus digital box". I'm glad I asked for 2 Telus boxes; both my TVs are Samsung.
04-20-2023 05:50 PM
Hi @DL12
I can't share anything about features that haven't been released yet - but what I can tell you is that we get consistent feedback requesting apps for Samsung TVs, LG TVs, Roku and Firestick and are always looking to expand our app availability.
Apologies if the information you got from the sales person was incorrect. If your Samsung TVs support Airplay - you can cast the TELUS TV+ app from an iOS device - I know that this isn't the same as an on-device app, but it's something.
04-28-2023 04:59 PM