March
March
On demand, deals/coupons?
They used to give away free movies once in a while, not anymore apparently.
March
If you press the On Demand button, you should see a section that says 'Deals and coupons' (this option in the menu doesn't even appear if the account doesn't have any coupons on it) so that'd be where you'd find them. If they're not there, your best bet would be to reach out to our team directly at 1-888-811-2323 so they can investigate, as there'd be notes from any previous agent interactions and mention of the coupons offered.
March
March
Then there may be an issue with the provisioning of the credits on your account. Reach out to our team as advised so they can investigate.