December
December
Hi @WestSpringsUser I had a similar issue when I signed up through a salesman, although mine was in person. I was fortunate enough to have his cellphone number, but took multiple back and forth until I got close to what was promised. I ended up talking to accounting dept as I never got an updated contract and could not see the promised credit on my account.
I would give them a call, see if they can assist.
December
December
December
Glad you got it sorted!