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WestSpringsUser
Neighbour
Joined 3 years ago
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Re: Not what I was promised
Finally got everything stop the way it was promised. Jenean and Joan from the customer loyalty department were extremely helpful. They explained that ALOT of issues being experienced right now is because this is a new service to my area plus they are upgrading their tv package. I am satisfied with their response and help. I got what I was promised. Sent from my iPhone2.6KViews0likes1CommentNot what I was promised
Dave from Telus called to inform me that Telus now had fibre optics in my neighborhood, WestSprings Calgary. He said that if I was one of the first 1000 customers to sign up I would get a really good deal on a 2 year contract plus an added $300 credit. What I got was a $250 credit, a bill that was $35 higher than Dave promised and an Optik TV account that won’t allow me to reconfigure my theme packs. Anyone else putting up with this garbage?2.7KViews0likes4Comments