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Listing order of items saved on PVR; storage time of item on PVR?


When I change the setting so that items recorded are listed by OLDEST first on PVR by expiry date, the setting reverts to the original newest first, which I don't want.


Is it possible to extend the days of storage time beyond the present 45 days? If so, how?


Community Power User
Community Power User

On the new Telus TV+ service with cloud PVR? At this time 45 days is the limit.


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Thank you for the quick response. Any thoughts/suggestions regarding the problem of recordings listing setting reverting to previous(unwanted) order?

He’s not an employee.

Thank you for your reply,st0106, but I don't understand what you mean when you say "He's not an employee". To whom are you referring, and what is the context? Please explain further.

Oh I thought you were asking about the timeline for ability to have a longer limit. Maybe you can try to escalate to a higher level and see if you can go back to the legacy service.

TELUS Team Member
TELUS Team Member

Hi @msblayney , I see what you mean. When I sort to "oldest first" and I turn off the TV, the recording listing goes back to "newest first". I can flag this to the development team, thank you for sharing. 

Hello Optik-Kate,

I’m glad that you understood my meaning, got in touch with me, and plan to pass along the info to the development team.

Thank you !

Mike Blayney