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Guide issues

Just Moved In
Is there a way to either stop the info from changing or at least slow it down when I am in the guide mode. I select a show and try and read the info and within a few seconds it jumps to the next screen, what a pain.


Hi @Reichert2011 I don't believe that there is a way to slow down the screen but I will investigate and get back to you


Edit: I was not able to find a way to slow down or pause the menu but I will pass the feedback along!

TELUS Team Member
TELUS Team Member



What device are you using? Once the guide loads, it should not move and information shouldn't change unless you are pressing buttons on your remote or scrolling.

I am using an older system, not the new android junk. so when I scroll through the guide, info pops up, but the info changes 2 or 3 times and it cycles though,