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Deleting a recording I just watched

Jen19
Friendly Neighbour
There has to be an easier way to delete a recording I just watched. I know I can go back into recordings and delete it but why can't it just be deleted without having to do a bunch of extras steps. Am I missing something?
7 REPLIES 7

Optik-Kate
TELUS Team Member
TELUS Team Member

Hi @Jen19We're working on improving the deletion process for recordings. In the meantime, you can use TELUS TV+ on browser or mobile devices to easily delete recordings if the box requires too many steps for your liking! 

Do we have any kind of timeline on these basic updates?

It's too early in the year for me to pinpoint a month for the launch. The vague timeline I have would be within this year. 

mytaxis
Neighbour

At the end of the recording you push 'stop' then 'delete' then 'confirm delete'.

 

Jen19
Friendly Neighbour
If my remote had a stop or delete button, I definitely would have used them but it has neither option.

Where is the stop button

A-B
Community Manager
Community Manager

When watching a recording you can hit the OK button to pause it, but as of now you'd have to go back to your recordings list, select it, and then you'll get the options to play or delete, etc. Our team is working on having a quicker method!