Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi, over the weekend I signed up for the Optik TV and internet promotion Telus was offering where you get an iPad for free. The Optik TV stuff came today, but I’m just wondering if anyone knew how long it would take for the iPad to arrive. Thanks!
I'm unable to get any audio from my sound bar (Polk Audio soundbar 4000). The speaker is connected to the TV by optical audio out port. This is the only option as the sound bar does not have HDMI. I have tested the soundbar on other smart TV and the ...
Hi why there’s no picture on my Optik tv
I currently have the Optik 4K PVR and 4K wireless box, if I purchase an older HD wireless box from someone will I be able to connect it? will PVR's set to record to the 4K PVR transfer to it?
Have connected slimeline 2 remote with tv and can turn tv on/off but to picture available
Does anyone else have pixilation problems with Potok tv?
Since Friday evening, I have lost 26+ channels from my Optik lineup, suddenly I am no longer subscribed. No notice, no email, no warning and yet my bill is still the same. The on-line agent appears to be offline, and the offices are closed for the we...
Tried to watch hockey outside, so set up my Optik box outside and connected by wifi. I have 300mb speed and had a full connection, not far from the router, but the playback kept freezing and the playing and then freezing. The TV is a 55" 1080p HD (no...
Pourquoi la chaîne StudioCanal TV n'est pas disponible avec Telus? Elle l'est avec Bell, Vidéotron et Cogéco. Je viens tout juste de passer de Vidéotron à Telus et je suis un peu déçu de ne pas retrouver StudioCanal TV. Merci de m'informer. Alain
My latest 4K box, a few months old has had to be replaced. 3rd or 4th box ( 1 HD, 3??x4K) in 2 years. The most recent tech told me that because I am running it through my Onkyo TX-NR636, he thinks that when the PVR is updated from the Telus end, that...
