My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Refund for overpaid bills

I closed my telus account and do not have a log in anymore but for a year they have been sending me an email that I cant reply to telling me they owe me money. I have no idea how to get the money back and none of the on line contact us areas work. An...

PB by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Device care

Who delivers the new phones that you pay for through device care? I was promised it to be here by today however canada post and fedex have been by my apartment building and both dont have it. Without that phone I have no way to call to figure out wha...

Renee11 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Blocking Calls

How do I block outgoing Long Distance calls from a iPhone? Thanx

Rockman by Neighbour
  • 5 replies
  • 0 kudos

Resolved! Data usage dates different on phone compared to telus site..

My phone tells me the data I have used from Sept 1st to Sept 30th is 1.85GB/3GB. However when I check my data usage on the telus site, it shows the cycle being Sept 11th to Oct 10th with data usage currently at 936MB/3072MB.My question is, which one ...

nat82 by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! $2 Self Serve adoption credit

Why has the $2 Self Serve adoption credit not been applied to my September bill?I have not made any changes to my account. Did Telus eliminate this credit?

AE by Just Moved In
  • 2 replies
  • 0 kudos