FR
Help
My Mobility Account
Forum discussion about TELUS Mobility accounts.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

Resolved! Changing email for sign in and billing

I recently cancelled my TELUS home internet which results in losing my TELUS email account, now I’m trying to change my email in my account profile to my gmail but the system won’t let me change it. It says I have to call, well I don’t want to spend ...

habsfan by • Organizer
  • 2899 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Why do I have a charge of $25.00 per month for Shareable Data? What is it?

MJM by • Neighbour
  • 2993 Views
  • 1 replies
  • 0 kudos

Resolved! MMS and Data Block

I've noticed a number of older threads that attempt to answer this question without any clear answer, so I've submitted a query to Telus Support. Text of Message Submitted to Telus SupportIt would be most helpful to have an authoritative article that...

dpb by • Neighbour
  • 6947 Views
  • 3 replies
  • 1 kudos

Resolved! A very confusing problem to do with log in and bill payment

My partner and I have a phone each with different numbers. Historically I have always paid the bills. He wanted to be able to log into the account. I applied to have him put on the account as a second which TELUS did for us. Now I can’t get in myself...

Resolved! Additional information is required to process

So far I have not received an answer from Telus whichAdditional information is required to process my order and finalize my I already wrote two emails and got no reply so far, it's been 15 days from the payment of my purchaseBest regards Augusto Schi...

Augusto by • Neighbour
  • 2901 Views
  • 1 replies
  • 0 kudos

Resolved! Bring-it-back program. Upgrade after 1 year?

Hey!I was hoping to get Apple’s latest iPhone in a couple of weeks on the bring-it-back contract. I was wondering if I wanted to upgrade after 12 months, rather than 24 months, how much would it cost?It states on the Telus fee you’d pay the bring it ...

Copyright © 2024 Khoros, LLC