TELUS Neighbourhood

maximus35 · a month ago

telus rewards havent worked in a long time... on my phone app or on pc. hwne i go to redeem it says that my account is being updated due to recent chnages on my account or somthing?

TELUS_Support · a month ago

Hi there, can you send us a private message so we can look into this for you?

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maximus35 · a month ago

I have called you guys about this issue a couple of times and nothing has ever changed..

Cbun · 4 weeks ago

I am having this same issue!! Was it ever resolved? I've been trying for a couple of weeks. I thought maybe it was due to my bill coming out soon, but i have the bill and still have this issue. I haven't changed any contact info. I tried to call but I don't have hrs to wait on hold and the estimated time is always so long.

TELUS_Support · 3 weeks ago

Hi @Cbun - we want to help. Please send us a message so we can investigate the issue

Need to private message us but don't know how? Check out this step-by-step guide.