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Rewards Portal

BRY
Neighbour

October 23rd. 2024

I have tried everything including the suggestions from Telus . I am never able to log into the rewards portal to agree to the terms of the service . This has been going on for what seems like forever . What gives ???????

All I ever get is the page that says......

OPPPPS something went wrong .

Can anyone here help . I just dread contacting support as they are mostly useless .

Thanks in advance 

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Hi @BRY - we can do our best to help if you send us a private message


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I am trying to get to the page that allows me to agree to the terms for the rewards program , but all  I ever get is the OOOOPPS something went wrong page . I have tried with Firefox , Chrome , and Safari . I have tried on the web on my M1 iMac as well as on my iPhone 15 pro . I have tried on the My Telus app . I have been at this for over a month . I am doing this to transfer points from our previous account to my new account . 

 

TELUS_Support
Official Support Team
Official Support Team

We'll send you a private message to discuss


If our reply resolved your issue, please click on Accept as Solution to help others in the community.