I cannot log into MyTelus with a non-local IP address

[mgreen]

If i'm out of town or using a VPN Telus does not allow login to MyTelus.com. I don't mind.  I guess this mean if I can't get in when I'm out of town, I don't have to pay you.

[FuzzyLogic]

Seems strange. What error do you get? What about the app?

[Rocky3]

I put my VPN outside of Canada and still have no problem logging in.

However this was discussed at lenght if you are actually out Canada, then they will not allow connection to you Telus TV. Maybe it is the same for the account. So are you outside Canada?