Forum Discussion
I cannot log into MyTelus with a non-local IP address
If i'm out of town or using a VPN Telus does not allow login to MyTelus.com. I don't mind. I guess this mean if I can't get in when I'm out of town, I don't have to pay you.
I put my VPN outside of Canada and still have no problem logging in.
However this was discussed at lenght if you are actually out Canada, then they will not allow connection to you Telus TV. Maybe it is the same for the account. So are you outside Canada?
No. I am currently not out of town. But this happened last year when I actually was. I will try another browser and see what happens. Maybe there is a connection between FIREFOX and being on VPN. I'll report back.
Well that didn't work. Under Edge, as soon as I clicked on the MYTELUS login link I got :
{
"type": "NotFound",
"status": 404,
"message": "/oauth2/login?rd=https%3A%2F%2Fwww.telus.com%2Fmy-telus%2Fredirect%2Fcheck_for_self_serve_redirect"
}The link in the search bar is: proxy.digital.telus.com/oauth2/login?rd=https%3A%2F%2Fwww.telus.com%2Fmy-telus%2Fredirect%2Fcheck_for_self_serve_redirect
Same error using Vivaldi: Our login system is currently down for maintenance. Please try again shortly.
sorry that was confusing. Edge did not work at all. Using Vivaldi browser I was presented with the same error I get in Firefox when on the VPN: "Our login system is currently down for maintenance. Please try again shortly."
- FuzzyLogic
Community Power User
What if you don't use the VPN?
