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Home Security Getting billed for equipment I've already returned

fabiopeart
Just Moved In

I signed for the Telus Home Security thing and a few days later I returned since the equipment didn't work at all.

 

For my surprise, I just found Telus is charging me 601.80 for items I have already returned. What a scam!!!!

Please cancel that bill before I have a heart attack! 

 

1 REPLY 1

NFtoBC
Community Power User
Community Power User

Do you still have the postal receipt for the items you shipped? You can use it to track your package, and prove it has been received by Telus.

As the Neighbourhood is populated by other customers, we have no ability cancel your bill. You will need to contact Telus directly. I suggest the Chat function at the page bottom, or by reaching them through Twitter at @TELUSSupport.

 

 

NFtoBC
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