Free TV bundle

[J_Ocol]

I opened a new account. I clicked on the free TV bundle. I had telus run a new fiber optic for the first time in my area. It's been almost a month. I have the cable box and no TV. Not even a tracking number. Not only that I'm dealing with a past account. I wasn't happy at all with the customer service. So far worst experience ever.

[polecat]

@J_Ocol  We are customers only on this site. You will have to call Telus to get an answer. 

[NFtoBC]

The free TV offer usually ships 4 to 6 weeks after your service is set up.

I’m unsure what resolution you are seeking on the past account; can you provide more information?