Forum Discussion
DevinP
2 years agoNeighbour
bring it back
I recently cancelled my subscription and my bring it back device was due to be returned. My cancellation email said that I can return my device to a store or contact telus to arrange shipping. The ...
TELUS_Support
Official Support Team
2 years agoWas there another way for him to send the code such as through email? We can always look in to this for you. Feel free to send us a private message and we'll be here.
DevinP
2 years agoNeighbour
After another 2 hours on the phone Wednesday they said they will call me with an answer Friday. He said the text message wasn't being sent. Shockingly I received no call Friday. I don't see the link to send a private message.
- TELUS_Support2 years ago
Official Support Team
Please feel free to send us a message and we will investigate on our end
- DevinP2 years agoNeighbourHow do I send you a message. The link that explains it shows a button that isn't there. Is bring it back just a scam?
- TELUS_Support2 years ago
Official Support Team
We'll send you a private message instead. Be on the lookout for it, thanks.