08-27-2022 05:31 AM
08-27-2022 04:35 PM
Have you added international roaming or Easy Roam? Without one of these add-ons, your phone will work only in North American dialling areas.
08-28-2022 06:29 AM
08-29-2022 11:15 AM
Then if you have restarted your phone, and it is still not working, I would engage Telus through their social media platforms, @TelusSupprt, or through the chat function described in the Contact Us link at the page bottom (chat available on computer, not mobile device). Sometimes international roaming is not automatically added when EasyRoam is applied.