Forum Discussion
JayMon
4 years agoNeighbour
Unable to roaming in Greece
My sim card is in my phone but I can't get a connection. I have tried manually choosing a network but I am unable to do that as well. Tried other people's sim card in my phone and works fine. Tried my...
NFtoBC
Community Power User
4 years ago
Have you added international roaming or Easy Roam? Without one of these add-ons, your phone will work only in North American dialling areas.
JayMon
4 years agoNeighbour
Yes I have added easy roam to my plan
- NFtoBC4 years ago
Community Power User
Then if you have restarted your phone, and it is still not working, I would engage Telus through their social media platforms, @TelusSupprt, or through the chat function described in the Contact Us link at the page bottom (chat available on computer, not mobile device). Sometimes international roaming is not automatically added when EasyRoam is applied.