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Recent ActivityMost RecentNewest TopicsSolutionsCannot Access Home Services account For some reason neither the MyTelus App, MyTelus online nor Telus Connect will allow me to see my home internet account. It will only show me my mobility account. It suggests linking my two accounts,...Telus TV+ App on Apple TV - UX Reposting this a year later, still having the same UX issue on my Apple TV 4k gen3 with the telus streaming app. I recall someone saying it was fixed, perhaps it was in a build but since has been rem...Closed Captions on Digital TV Box I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...remotes with boxes? Can someone with Telus confirm what an agent told me that Telus only provides one remote per TV service and that is supposed to be used for the PVR as well as any wireless box? I pay a monthly renta...Seeking help with Email 2 days ago my email refused to connect and download emails. I have a telus.net account which suddenly refused to connect to my mail app. It has worked fine forever. I can access my webmail but would ...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...New client Bill I love Telus they send me a bill . I am not even using there services yet . I am no way paying there bill never got SIM cards delivered have to call to cancel the service and to cancel a line I did n...Link to check for Optik TV upgrade With the new equipment for Optik TV being given to new customers only and where us existing customers are getting nothing! I am wondering where the link is to see if we qualify. I used to be able to...Do Not upgrade Optik TV Digital Box until you have to. I received an email saying that I qualified to update my Telus digital box. I thought oh great filled out the form and hit send me new boxes with the warning the old boxes will stop working two weeks...no landline. i do not have a landline dial tone and cannot connect with a live agent. chat wants to phone me back.
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