It looks like my entire post didn’t upload. Please, someone at Telus, my phone is up to date, my contract is over and I’ve been trying to prevent any more charges from accruing for 3 weeks and to close down the account. I’ve been switched from dept-to-dept, email to email and no one knows how to close down an account? Or how to lower my own bill you just increased my $5 bc you picked a more expensive plan for me? I’m a customer of 20 years. I’ve been reaching out about daily at this point to try and resolve this. My email address is on file. I don’t want to post it publicly
Shannon
