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No signal

Kelly091
Just Moved In
I’m in Bruce county, Ontario. We have been experiencing no signal for the past few day. Cannot send or receive text messages or phone calls. Only IMessages and Facebook messenger works. Wondering what’s going on? Everyone in my neighbourhood who uses bell towers are experiencing the same. Just wondering when this will be resolved?
1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Telus uses Bell's towers in the extreme majority of Ontario. If Bell's having an issue, Telus customers using the Bell towers will also. Unfortunately the problem will be resolved when Bell fixes it. The more Bell customers that call them to complain, the faster Bell will hopefully get out to fix the issue. You could call Telus mobility technical support and advise of your trouble.

 

Telus does have a singular tower in Owen Sound but you'd have to be close enough to connect. Cell tower map.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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1 REPLY 1

Nighthawk
Community Power User
Community Power User

Telus uses Bell's towers in the extreme majority of Ontario. If Bell's having an issue, Telus customers using the Bell towers will also. Unfortunately the problem will be resolved when Bell fixes it. The more Bell customers that call them to complain, the faster Bell will hopefully get out to fix the issue. You could call Telus mobility technical support and advise of your trouble.

 

Telus does have a singular tower in Owen Sound but you'd have to be close enough to connect. Cell tower map.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂