Hi there, I have a family plan (with 4 lines) and a separate corporate line with Telus Mobility, and multiple devices in multiple locations in Ontario have experienced slower than normal speeds (both browsing and tethering) in the last couple of weeks. Is there something going on broadly that is slowing traffic down? Locations include: Prince Edward County (Wellington, Bloomfield, Picton) and Dwight / Huntsville area.
Hello. Nothing that has been reported. You can always check our Status page over at www.telus.com/status to see if there are any network issues or maintenance in a particular area that may impact your service. Otherwise, we recommend visiting the nearest TELUS store or reaching out to our Mobility team at 1-866-558-273 or via Live Chat online over at www.telus.com/assist for troubleshooting!