I want to know if it’s possible to cancel my service without a cancellation fee or buyout. I’m extremely dissatisfied with my service, not that Telus has cared to answer any of my complaints or questions. Each month I am charged double what I was quoted for my home security, then I have to spend hours of my time on hold to rectify my bill. I’m beyond at my breaking point for this horrible service and a joke of customer service. It really cannot be that hard to charge me what my original contract states. Telus is a below mediocre provider that I wouldn’t recommend to anyone. So if you have any advice on how to get out of my contract without paying them any more money I would love to hear it.
