June
Currently in Saudi Arabia and on June 26th/2024 my phone lost service. I have tried connecting to all three network providers, resetting my phone and toggling airplane mode off and on numerous times. I pick up minimal service every few hours, extremely inconvenient trying to book travel, deal with banking as well as depending on my phone for daily business. I see something similar is also affecting Canadians in the USA. I have been working internationally for almost a decade and this is the first major disruption I've experienced like this. What is the issue and when will it be resolved?
June
Hello. Some wireless customers roaming outside Canada may be experiencing a widespread interruption to their service due to a global outage affecting many providers. We are collaborating with our partners to restore service as quickly as possible. You can keep an eye out at www.telus.com/status for updates as we get them.
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