Do the pre-paid plans work at 5G speeds?

[mindKILLER]

Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here.

I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like Telus has a 5G network, and their regular monthly plans seem to include 5G connectivity. But the website doesn't say anything about the speed of the pre-paid plans.

[Nighthawk · Accepted solution]

I'm not sure if any of the companies offering 5G are enabling it on the pre-paid plans. I'd assume 3G or LTE but you may need to contact Telus directly to confirm. Telus Mobility is: 1-866-558-2273.

Is the new phone one purchased from Canada or an overseas vendor? Not too many of the overseas ones will work with the current few 5G frequencies used in Canada.

[mindKILLER]

I'm looking at the OnePlus Nord N200 5G. I tried to reply a minute ago but I think it got caught by the spam filter.

[mindKILLER]

Quick follow-up: looks like the wait time for calling in is over an hour, and I'm not sure if Telus staff check these forums, so I don't think I'll get to talk to them.

I tried to link to this site, but it got caught in the spam filter: kimovil /en/frequency-checker/CA/oneplus-nord-n200-5g

I think it should work on 5G, but OnePlus's support doesn't seem to know either. Their explanation is, "even if a carrier supports a given frequency, the phone may not work unless it is on the carrier's list of supported devices." But I don't see any list of supported devices here.

[sambrown]

OnePlus supports band 66 which is the same one on which Telus is offering its 5G service. So in theory it should work. 

[Nighthawk]

In theory if you had a 5G plan it might. The pre-paid plans are all LTE at best currently.