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Can't complete upgrade to new phone

AB5445
Just Moved In

Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment details

Check that your billing address matches your card's address." Will not process.

I confirmed my bank address matches my billing address, updated my credit card by deleting and re-adding, and my billing address is current on all accounts. I called telus and they could not help me but offer me the same plan and phone for way more than the offer I have available.

 

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past that point.

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