Promising you a service but failing to deliver it, then providing excuses while charging you more than the agreed amount and disputing the charges. I don’t even get me started on loyalty. You’ll spend three hours on the phone for someone to say yeah let me transfer you put you on hold again for another two hours half the time and then loyalty comes on the phone and literally we talk over you or yell at you telling you you’re wrong saying that the math adds up on their end well “Kevin” Sorry to tell you, but your math is wrong I did sign the agreement and you weren’t there that I recall.. god Telus why does your customer service lack so much normal amounts of respect … #fireem & #hireme #newstaff #trainingday
