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Activate a new Prepaid SIM card, then transfer my existing Prepaid phone #?

shuwanzhang
Neighbour

Hi there - is it possible to activate a new Prepaid SIM card with one of the limited-time offers (i.e. BONUS100), and then transfer my existing Prepaid phone number onto this newly activated Prepaid account?

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

Hey @shuwanzhang - We cannot guarantee that this will work.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

NFtoBC
Community Power User
Community Power User

Have you tried simply selecting a different prepaid plan from those offered?

Usually you can't transfer a number between two prepaid or two post-paid accounts, but you can transfer a number from prepaid to post-paid accounts or the reverse.

 

NFtoBC
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