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having issues

Serenity93
Neighbour
I need to call telus about how my phone isn't registered and that when I tried to call telus to ask for help it didn't work.. also I tried to log into the app but it said I wasn't registered.. is there any other way to contact telus?! I need help please!
2 REPLIES 2

WestCoasterBC
Community Power User
Community Power User

They're very active on their social media channel ( X formerly twitter) You can reach out to them here.

Or dial 611 from your cell phone.

 

berbma2
TELUS Employee
TELUS Employee

if you already have an account with telus, try logging in telus.com, underneath the webpage there's a chat bot can assist you without waiting on the que, they can also set tech appointment thru one of the chat agent,