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change name greeting in voicemail

MaladaptiveMoon
Neighbour

i cant change my voicemail name greeting, it literally has no option to let me change it

i can change greetings but none of those are my name greeting

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

We have the following instructions to change the voicemail name greeting, so you can give this a try:

 

  1. Dial 1 followed by your 10-digit phone number from your handset.
  2. Enter your password when prompted.
  3. Select option 3 for Greetings.
  4. Choose option 1 for Personal Greetings.
  5. Select option 3 to Record Greeting.
  6. Record your new greeting (up to 1 minute) and press the # key to end recording.
  7. Finally, press the # key to accept the new greeting.

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

FuzzyLogic
Community Power User
Community Power User

This may be useful:

 

Set up mobile voicemail | TELUS Support


Just a long time customer hoping to help.