Texts not received

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Carmen2
Just Moved In
Hi, I am not getiing all texts my friends and family are sending me. My husband has same problem but less. My phone is LG G5 and he's IPhone. We live in Port Coquitlam BC

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Nighthawk
Community Power User
Community Power User

Especially if that old phone was an iPhone. Anyone that was sending you messages before using Messages on the iPhone weren't sending you plain text messages. Android does not work with Messages and if you've switched from an iPhone to an Android device, you'll want to ensure your phone number is no longer associated with Apple or any iOS user sending you texts will not come through.

 

See: https://selfsolve.apple.com/deregister-imessage/


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NFtoBC
Community Power User
Community Power User

By any chance did you have different phone prior to the LG G5 and this issue arising?

 

NFtoBC
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Most Helpful
Nighthawk
Community Power User
Community Power User

Especially if that old phone was an iPhone. Anyone that was sending you messages before using Messages on the iPhone weren't sending you plain text messages. Android does not work with Messages and if you've switched from an iPhone to an Android device, you'll want to ensure your phone number is no longer associated with Apple or any iOS user sending you texts will not come through.

 

See: https://selfsolve.apple.com/deregister-imessage/


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post