Software Update Schedule Discussion

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silentace7
Resident

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

Kenv
Connector

Yeah well i'm still waiting for my S6 update. That hasn't been released yet

Dark_Knight
Rockstar

@nakedgeezer @Kenv other providers who have released the update are experiencing issues. You should be thanking telus and samsung canada for preventing unnecessary frustration caused by faulty software updates. 

 

See links for reference points.

 

http://en.yibada.com/articles/109563/20160315/t-mobile-rolling-out-android-marshmallow-samsung-galax...

http://www.gottabemobile.com/2016/03/09/samsung-galaxy-marshmallow-problems/

http://www.techtimes.com/articles/139908/20160310/samsung-galaxy-note-5-android-marshmallow-issues-w...

https://community.verizonwireless.com/message/1411155#1411155

 

 

 

iPhone power user
mamemame187
Connector

Moto E supposed to be out today, not seeing the update.

RKinMTL
Friendly Neighbour

I agree with @Dark_Knight that getting the updates sooner with bugs would not be better than getting the update later without bugs...

But this experience with my Telus SG6 has taught me that I should reconsider my choice of phone (and my carrier) in the future if I want to prioritize getting Android updates as quickly as possible.

I think my frustration most fittingly lies with Samsung (not Telus) in this case, and if they haven't gotten their act together regarding Android updates yet, I don't expect them to do so any more effectively in the future. Too bad the reason is probably their insistence on "branding" the experience (Touchwiz), which I'd gladly do without if it meant being able to get the Android updates sooner. Just remember that Samsung is imposing this upon themselves (and we users are paying the price)...  

mhinc
Advisor

Oh look The GS 6 Has bumped up the date to April 18th .  Surprise Surprise

 

unpronounceable
Connector

Wow. Galaxy S6 delayed yet again.

Unbelievable. 

Emrecan127
Neighbour

NOTHING ON MY DEVICE YET. Smiley Sad WAITING THE MARSHMALLOW

JMO
Resident

Im struggling to find anywhere or anyone that can tell me the date for the Galaxy S5? Telus techs on Twitter wont even answer me.

Newfiechick19
Friendly Neighbour

 Are you freaking kidding me Telus! The S6 Edge update was scheduled for today and now all the sudden its the 18th. Wtf Telus! This is unacceptable. Give us the update and stop making us wait. Pick a freaking day and stick to it. 

gk
Resident

Seriously??? this is like child's play. I am waiting to upgrade my S6 Edge and now I see date is moved. Telus... YOU SUCK...

officialtom
Resident

S6 Edge pushed again - the day of the update!! Come on. 

dbeatty
Resident

Every one that is complaining about the GS6 and edge being pushed, they did that two weeks ago. Also, this is a ploy by telus to try and get everyone to buy the newest phones available. There's no reason the LG G3 should have gotten an update so far ahead of the S6 and S6 edge that were top of the line not on year ago.

missalyciamarie
Resident

@dbeatty

They didn't change it 2 weeks ago for the edge! I checked last night right before I went to bed and it still showed that the update would be TODAY.

Newfiechick19
Friendly Neighbour

I contacted Telus and they couldn't tell me why it was changed again. The customer service rep that I talked to was a jerk. He actually told me that if I wanted the newest update then I should go buy a Nexus. I understand that in the end it comes down to Samsung. I just wanted an explanation. He wouldn't even address my LTE issue. 

SuperD
Connector

Update for the S6 Edge is downloading now.

Newfiechick19
Friendly Neighbour

Mine just finished updating about 20 minutes ago. 

03eunos
Resident

I just started downloading for S6 Edge and the 1253 MB update is at 50% after seven minutes. Another four minutes to wait is not too bad after waiting for so many months...  :-)

gk
Resident

Upgraded my S6 edge. Process was slow but smooth. Fixed my Auto bright issue. Hope I get better battery life on this.. fingers crossed... if it doesn't.. finger will be raised Smiley Wink

peteve
Resident

I have a 1st gen Moto G but didn't receive any update these days.

Also, no any update for LG G4?