Forum Discussion
Can't activate Netflix subscription
When I tried to activate the Netflix subscription by creating a new account or connect with existing account. The error message is still showing up and not allow me to process. Here is the message when creating a new account.
Sorry, we are unable to complete the sign-up process now. Please try again later.
Create a password for your Netflix account.
3 Replies
TELUS_SupportOfficial Support Team
Hello RichieS, I’m here to help you navigate this Netflix activation hiccup. I’ve seen this "loop" happen before, usually due to a slight synchronization lag between our billing systems and Netflix’s activation portal. I'm assuming it doesn't work even if you create a new password correct ?
Yes, it doesn't work no matter when I create a password.
- TELUS_Support
Gotcha, we'll send you a PM shortly so that we can take a look into the account for you.
