Forum Discussion
NSF Fee Waiver?
I just got my bill for my mobile phone plan and it has a NSF fee which is confusing to me because it just came out and I just recently activated my Telus phone plan maybe 1 month ago. So I don't get why it has a NSF fee when no money has tried to be taken out from my bank account.
1 Reply
TELUS_SupportOfficial Support Team
Welcome to the TELUS family AyeltsRiver! I’m sorry it’s starting with a confusing fee. Getting an NSF (Non-Sufficient Funds) charge on your first bill without a withdrawal ever hitting your bank account sounds like a 'system logic' error and we'll need to access your TELUS file in order to help. We'll send you a private message, thanks for your time.
