Smart hub 0 upload speed??

[NeillEvans]

we have had the hub for about a year no real issues now starting yesterday 5 to 15mbps download speed (really good) Zero upload speed. Called telus no help. I turned it off unplugged it for 30 min. Still nothing hit the reset button still nothing please help.

[NeillEvans]

we have had the hub for about a year no real issues now starting yesterday 5 to 15mbps download speed (really good) Zero upload speed. Called telus no help. I turned it off unplugged it for 30 min. Still nothing hit the reset button still nothing please help.

[NFtoBC]

Have you tried connecting a laptop directly to the hub with an ethernet cable? If still no upload, contact Telus again about a replacement device.