Smart hub 0 upload speed

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Neighbour
we have had the hub for about a year no real issues now starting yesterday 5 to 15mbps download speed (really good) Zero upload speed. Called telus no help. I turned it off unplugged it for 30 min. Still nothing hit the reset button still nothing please help.
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Community Power User
Community Power User

Is this behaviour with a single device or many?

Wired devices or wireless?

 

NFtoBC
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