Restrictions passcode

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Sylvie
Resident

I don't know if this is the right place to ask this question but I am getting nowhere with the Apple community so here goes... 

 

I have the IPhone 4S as well as the ipad Mini.  On both, the restrictions passcode has been set automatically.  Nothing I enter seems to unlock it.  I tried everything and now because I keep entering the wrong code, I have to wait an hour between each try.  

 

I have never set a restrictions passcode for my phone or ipad.  I don't know why this is set up now.  I have heard some users have had this happened.  I was wondering if anyone knew of this and if anyone knew of a way to get into the restrictions menu.

 

I am aware that a device restore would fix this, but I have a lot of data and information on the devices that is difficult to back up, depending on the app the data is on.  I will do this if I have no other choice but I am looking for another way if there is one.

 

Any help would be appreciated.

 

Syl

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Community Power User
Community Power User
Usually a backup is part of a restore process, so your data shoud be intact.
NFtoBC
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