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Reconnection charges for no reason

-TamiH-
Neighbour
Had a disconnection and reconnection charge on a LivingWell Companion for no reason. I’ve tried calling but the automated answering message is ridiculous and the wait times are atrocious. I’ve reached out on X but other than the quick automated response…crickets. Are there real humans that work for this company that can help reverse these charges?
2 REPLIES 2

dru
Community Manager
Community Manager

Hi @-TamiH-. Can you send me a private message with the username you messaged our social media team with? I'll liase with them to make sure you're helped 🙂

dru
Community Manager
Community Manager

@-TamiH- Got your private message - please check the reply 🙂