Recent ActivityMost RecentNewest TopicsSolutionsIssues... Placed an online order a little over a week ago as my plan was up and I was due for an upgrade. Picked a phone out and a plan (complete explore) 95$ + $4 for the phone a month. Got it today, signed ...SolvedNo phone for 48-72 hours? Switched Service from Virgin - phone not working When speaking with an agent over 24 hours ago, they were not able to activate my phone. They told me they would get back to me in 48-72 hours. ...Confused about time zones? I have set the world clock in the clock app for all the major cities across Canada to help until memory kicks in as to new times. I can see all at a glance. Already remember Toronto/Montreal is only ...SolvedPay off bring it back early Looking to pay off my remaining bring it back amount right now a month early. Please help! Apple Watch cellular won't activate on EPP plan? I switched from Rogers and have used the Apple Watch on their network, Freedom's and Bell's with no issues over the last 7 years. Telus tech support reps keep saying my watch must be locked to a carr...Victim of Identity Fraud, Collections. Hi, My partner's wallet was stolen 6 years ago. As a result, the thief opened a TELUS account 3 years which Metcredit is now harassing us over. This is not ours. We have several police cases reporti...Travel Pass Do I need both easy roam standard coverage plus a travel pass? NSF Fee & Transfer of Ownership Issues Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds. Transfer ...Bring it Back amount charged twice on my bill I had an iPhone 16 pro max since 2024, i finished my contract then i paid the bib upfront to make an upgrade to another phone, then on the next month bill i got twice the bib amount that i already pa...Phone Rep Did Not Apply Promo Code Discounts I initially signed up online using a promo code offer Telus sent me by mail and was having an issue activating my device and transferring my number from my previous provider. I called in to inquire ...
