Recent ActivityMost RecentNewest TopicsSolutionsTravel Pass I chose the wrong travel pass. How do I change from a 14 day to a 30 day? Poor Signal Midwestern Ontario The Telus cellular signal in my area is having some issues. There is a Telus/Bell tower on Maryville Lake Road near Bruce Road 8 in South Bruce Peninsula, Bruce County. When north of the tower, the c...Dropped calls 5G Samsung phone I have a Samsung S22 Ultra. Over the past week (Let's say June 1, 2026), my call drops on the 1st ring. If I reboot my phone and make the call then it goes through. Same issue over and over. When som...loyalty and service A couple of months ago I was offered 4 google pixel 9A phones. I asked and was told that there was no other charges attached to these phones. I paid $1 piece. I have had a deal like this a few yea...Telus Mobility 14 day Asia Pass $70 I’m travelling to Japan in a couple of weeks. Telus Mobility has an Asia Easy Roam 14 Day Pass for $70. The Telus Mobility website says that it includes Japan; however, the MyTelus app doesn’t includ...SolvedEasy Roam Travel Pass , I currently have the Easy Roam Travel Pass for 14 days, and I’d like to ask if it’s possible to extend it once it expires. If extension isn’t available, can I re-avail or purchase another 14-day Tr...Accessible rate plans I see that Telus offers $20 off and 20GB bonus data on their plans for people with a disability (https://www.telus.com/en/about/accessibility/accessible-services#Accessiblerateplans). My question is...Pay Off Bring It Back Balance Early I want to pay off the existing Bring It Back Balance early so that I can downgrade the current cellular plan to something cheaper and in line with my current usage. There is no help documentation fo...Is email to SMS/text supported? I would like to send a scheduled email (can't send scheduled text) unfortunately because I am unable to send the text in the morning and for other logistic reasons. I know Rogers has retired this ...Not getting a subscription confirmation I subscribed to a mobile plan 5 days ago and got the confirmation email with an Order number (starting with 0000) but never received the customer agreement etc … tried to call many times and got redi...